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Meet Companion by Call Platform

Your account.
In your pocket.

Adjust routing. Check reports. Fine-tune your AI agent. Review changes before saving — wherever the day takes you.

Ask about CompanionExplore the features

For anyone with permission to manage a Call Platform account. Available features follow your account permissions.

Explore Companion examples
9:41
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NorthlineCompanion
YOUR SERVICES

Keep calls moving.

ReceptionRouting
  1. 01
    Opening hoursMon–Fri · 09:00–17:30
  2. 02
    Send calls toLettings team
  3. 03
    If no one answersVoicemail
One change to reviewYou decide when to save.
TODAY AT A GLANCE

Know how it’s going.

Call activityToday
128Total calls
112Answered
16Missed
08:0012:0016:00
See the calls behind the figuresOutcomes, detail and recordings.
AI AGENT SETTINGS

A better first hello.

Northline receptionAI agent
Greeting

“Hello, you’re through to Northline. How can I help?”

InstructionsAsk which property they’re calling about.
Handover destinationLettings team
Fine-tune. Review. Save.Within your account permissions.
A little less
desk time.Your platform.
Still in your hands.

Illustrative preview · fictional account and example data

Built for the workday.

The everyday platform tasks, without opening a laptop.

Services on the move

Adjust Simple, Flexible and IVR routing. See what changed and review before saving.

Reports at a glance

Check call outcomes, active calls and where the day is going. Open recordings where available.

AI agents, tuned

Update greetings, instructions and handover settings. See what changed before you commit.

Pulse and Companion

Two apps. One platform.

Pulse handles your calls.

Business calling, team chat and availability. For the person taking the calls.

Meet Pulse

Companion manages your account.

Routing, services, reports and AI settings. For anyone with permission to manage the account.

Your account permissions apply

Manage your account from anywhere.

Companion is part of your Call Platform setup. Talk to us about access.

Talk to our team